I just want to say a huge Thank You to everyone who helped make our beautiful cat sculpture. It arrived today and I am so happy with it. I was a bit nervous as I had not seen what the final result would be and was worried that it could get damaged being shipped here but I couldn't be happier. [...] Your customer service has been outstanding and I will recommend you to everyone looking for a unique and beautiful gift for a loved one.
Just to let you know my order arrived safe and sound today and it is BEAUTIFUL. I truly admire the work of your skilled craftsmen and you may be assured that the vase will bring me years of joy and pleasure - it is exquisite!
Thank you for your excellent service.
Thank you. The item arrived safely and is beautiful.
I am writing to inform you that my order arrived in good order today.
My wife was quite pleased. Thank you for your kind assistance in answering my questions along the way.
If you have the opportunity, please pass my thanks along to all involved, from those who designed and created the beautiful glass pendants to those who filled my order.
I truly appreciate your kind assistance and I would gladly let anyone know.
I want to thank Murano and all of your staff for a job well done. I received the glass owl today. It was well packed & in excellent condition. You have exceeded all expectations for very nice glassmaking & customer service. Thank You for helping make this Christmas a very nice one.
Just received the necklace that i ordered and it was beautifully wrapped and intact. Many thanks
The item arrived today . It was well packaged.
The pendant is superb in every way! We love your country and Venice and now we love Murano glass.
I will definitely recommend your glassware to people I know that are seeking a nice artful glass gift.
Your service and responses have been more than five stars plus. I truly appreciate all the help you have given.
Fantastic – top customer service, and thank you very much
My order arrived today in excellent condition. My vase is simply beautiful! And I'm very happy with it.
Thank you very much for your excellent service.
I received my flutes today. Very cute! Fast, and great packaging too. Many thanks!!
They are great )) I am very happy. Thanks again, and have a good day!
Recieved our order today. All was well and your srvice was great.
The Murano Glass order arrived safely today, thank you for your prompt and safe delivery of same.
I received my two goblets yesterday as promised, just on time to be offered. Thank you so much because I was very worried. It was important for me.
The glass goblets are wonderful and so beautiful ! Congratulations to your glass-makers who made a great job.
I will not hesitate to buy other pieces at "YourMurano" and recommend your website to my friends.
I am pleased to say that my order arrived today and I am very pleased with it. It has been a faultless experience from start to finish and I congratulate you on the excellent service you provide.
Many thanks for the effort in getting hand me the mirror really wonderful when you described him as not imagine how wonderful it is to speculate and gorgeous mirror, my congratulations and thanks again for your attention to my purchase and the great service, I am more client you guys as ever, soon I will be making more purchases thanks.
Il pacco ordinato è arrivato sicuramente. La spedizione è
veloce, l'imballaggio è ottimale e i pendenti sono più belli in
realtà! Grazie per lo sconto nuovo, penso di utilizzarlo tra
THANKYOU SO MUCH my vase arrived today and it is beautiful. My concern was that it wouldnt arrive in time for a presentation but it has and I so much appreciate your making this happen.
Sono appena arrivate, sono bellissime!!! Dica pure alla fornace che sono contentissima.
Just a short note to say the level of customer service we have received from you is outstanding. So informative,genuine and caring.We love our sailboat and the lovely glass pendant from Murano. Many thanks for the great service. Kind regards
Received my package this past week in perfect condition. The necklace is absolutely lovely and I am sure my mother will be delighted with her Christmas present! I was surprised at the depth of color the red glass has, the photography doesn't do it justice. … Excellent service, excellent product!
My order came today and the items are beautiful. The packaging and items came in good condition. The pieces will make wonderful Christmas gifts.Product: CENERENTOLA
Thank you for the beautiful work that you do.
I received my murano yesterday. It was packaged very securely and the framed arrived safely When I opened it I was really pleased with the glass. It is really beautiful. I will be buying more Murano in the future so thank youProduct: SPRING FLOWER frame
I recieved my order on Tuesday 29 October and am very pleased with my purchase. The presentation, packaging and information that came with it could not be faulted. I used the tracking website which was great and the parcel arrived exactly the day it said it would.Product: GEAN
I am extremely happy with my whole buying experience. This is the best internet shopping experience I have had. It is great to get such good service and delivery to the other side of the world!
Thank you very much.
I will be recommending Your Murano to others.
My order just arrived a few minutes ago! The set is very beautiful , and so carefully packed it was quite difficult to open- but that is not a problem , I prefer to have it secure.Product: NAMIBIA
I am writing to advise my order arrived ahead of schedule!Product: CLASSIC PARURE
The parcel was extremely well packaged.
I am very pleased with my choice. (Classic Parure and Marilyn)
I will recommend your web site to my friends and family.
It was a pleasant shopping experience and I shall visit again to order another.
Good News! The glasses are here and they are very beautiful. Thanks for the excellent and very friendly service, I´ll be ordering again!Product: ROASTED SET
Buffo Clown came to his new home in good condition thanks to good packagingProduct: BUFFO
The order arrived safely, it was very well packaged and my wife loves the beautiful necklace and earrings.Product: CATERINA CORNARO I
Bracelets arrived today, delighted with both of them. Packaging and delivery service excellent. I will definitely return againProduct: VINTAGE bracelet
I am totally impressed with the feedback l have been receiving from the Murano company which is important to me in my business to make it personal and for the customer to feel like a person not a number.Product: BLUE ICECUBES
I have received the items I have ordered in excellent condition.Product: BLUE BLOOD
They are very beautiful. Thank you.
Very good - our glass goblet arrived in good,undamaged condition on the delivery date stated by UPS.Product: TIZIANO goblet
Just a short note to let you know my beautiful Manolete arrived in one piece today. He was worth the wait. Your packaging was very good (because he had to travel half way round the world). Thank you again, I will be ordering from you again in the future.Product: MANOLETE
Once again thank you for your wonderful service our Dipi vase arrived today in perfect condition ,very well packed, looking forward to our next purchase.Product: PIOVA vase
A great company to buy from.
Thank you! I have enjoyed the items I already received. I am sure I will be ordering more in the future!Product: ETIOPIA necklace
My order has arrived safely & intact – stunning pieces; thank you too for the gift key ring.Product: BABA vase
I received the lovely Argo Square yesterday in perfect condition! Thank you very much.Product: ARGO SQUARE pendant
I love it! Your service and delivery are unmatched – I will order again.
Thank you very much.Product: MANOLETE
My order arrived, and in perfect condition. Your customer service is great and the tracking system is the best. I will order from you again.
Thank you for the Niue Glass vase. The workmanship that went into making the item is amazing, the time from purchasing to it arriving was outstanding. Thank you againProduct: NIUE vase
Thank you very much.Product: EPIDAURO mask
I received the glassware today - its gorgeous, my friend will love it.
Thank you once again. Kind regards
I received my picture frame yesterday and it is perfect. It is absolutely beautiful and my mother loved it (it was her birthday gift) and was so impressed that I was able to purchase it over the internet without any problems. I will definitely consider making another purchase from you in the future. :)Product: SPRING FLOWER frame
Hello, I ordered a necklace for my sister in the United States. She has just received it and is thrilled - thank you.Product: CENERENTOLA
I am extremely pleased with necklace itself, the delivery and the customer service. I received a confirmation of my order then the email below with all of the information I needed about the shipping.
Gorgeous product and fantastic service.
Hello. I received the item.Product: CLOWN BLINKO
I couldn't believe how fast it got here.
It has been great doing business with you.
Thank you for excellent service. Being able to track my order and knowing when to expect it is very important as a customer. I love the pendant, it is beautiful and arrived in perfect condition. I will definitely recommend you.Product: PENDANT CENERENTOLA
Thank you very much for the excellent customer service and my Murano glass items. The protective packaging ensured all items arrived in good condition. Once I removed the protective packaging, the individual presentation of each item will make it easy to provide items as gifts. The pieces I've gotten for myself will remind me of the lovely visit to Italy and inspire me to return.Product: DIFFERENT JEWELS
I received my package this morning from Your Murano ,it arrived safe and was perfectly packaged, it was a great experience from ordering online with a safe money transaction to following its journey to our door, I will be telling our friends about our experience and will be ordering more items through Your Murano.Product: PIOVA vase
Once again Thank you for your excellent service.
This is to inform you that the item I ordered has arrived.Product: VENICE SECRET BARCA
The box was in good condition, and when I opened it I found the Murano glass centerpiece I ordered to be in perfect condition.
I would say that the ordering process, the shipping and the delivery of the item I ordered from YOURMURANO was a pleasant experience. I'm very happy with the beautiful Murano glass centerpiece.
I just wanted to say that i am absolutely 100% delighted with the table lamp - it's so stunningly beautiful. And the way it reflects off the walls - it looks like the northern lights - it's amazing.Product: FAIVA LAMP
Thank you again
Just to let you know that my item has arrived and I am delighted with it.Product: LAGUNA BLU VASO
The item was excellently packaged and the vase was held very securely with the bubblewrap
Thank you very much for your prompt and efficient service.
My order has been received and was in perfect condition.Product: ARCOBALENO
Just to let you know the package was in excellent condition on arrival- really happy with harty- amazingProduct: HARTY
I have just received the statue of the lovers by Dipi and, I just had to drop everything and write to you both immediately. Mere words are just not enough to express the beauty created by your artist. I have never seen such craftsmanship and detail to finish. Just fabulous!! I am overjoyed and cannot thank you enough.Product: LOVERS
One can only appreciate a piece of fine art, this good, if one see`s it with one’s own eyes.
From your kindness through the ordering process to the first class packing and delivery service, you have my sincere gratitude. [..]
I would not hesitate in recommending your company to anyone who is interested in craftsmanship, fine quality and a detail to service delivery.
Thank you so much.
We thank you for everything you've done and look forwarding to ordering again in the future.Product: BOTTICELLI
The Red Goblet arrived all in good order and my Mother is delighted.Product: CANALETTO
Thank you very much for your help.
Santa have brought the “Chickys” in my shoes. I am very happy, the packaging was correct and very strong, thank you YourMurano, I hope that I shall have a new experience next year.Product: THE CHICKYS
Presented my wife with your beautiful bracelet on Christmas morning. She loves it as I knew she would. […] Thank you again for making my wife so happy and continued success in the New Year!Product: CLASSICUBES bracelet
Harty arrived safe and sound this afternoon and still had a smile on his face, thanks for all your help.Product: HARTY
I would very much like to thank yourself and your company for such excellent service (100%) from start to finish, for very good communication, quality of packing (no breakages) , the order was delivered sooner than expected, and then the quality of the product, [...] this glass work is stunning, the pictures on the website really do not do justice to the beauty and colour of these pieces. I will be returning as both my wife and I would like some pieces of our own.Product: LAGUNA BLU SET
The Titta Dishes arrived late yesterday (Tuesday) afternoon.Product: TITTA
They were received in excellent condition. Your service is first rate.
The dishes are exceptional, as was your service and friendly, professional assistance.
My experience in dealing with yourself and YourMurano has been fantastic.
My Murano order arrived safely and intact – many thanks; my experience with you has been excellent.Product: MEGIO
I appreciate all of your help with my order and I just received the everything. It was fast, thanks!Product: TODARO
The San Marco Birds are here.Product: SAN MARCO
VERY VERY NICE!!!!
Thanks for all.
Thank you for excellent service, greatly appreciated.Product: LAGUNA BLU SET
I have just received my order (2 days after being notified it was being dispatched[brilliant]) - thank you. I would like to add my thanks to you and your company for your professionalism throughout the transaction. Your web site is very easy to manipulate and communication is excellent. ... I quickly had all my concerns reduced by the sheer calmness and professionalism of you and your team. The product arrived in excellent time and was packaged magnificently. I think it is absolutely fantastic ... Well done. Highly recommended.Product: CLASSICUBES bracelet
I have been very impressed working with you as you have really communicated very well with us and we feel very good at how smoothly this order has gone. Thank you for that!Product: MIGNON 212
My parcel has arrived this morning. I am so happy and relieved.Product: BAUTA
Many thanks again for all your assistance with this.
I would like to advise that the package you forwarded has arrived safely.Product: GUMBALL
The condition and presentation of the packaging was excellent and I am delighted with the jewellery - I know our daughters will love it all.
Sincere thanks for all your help with this order.
I shall recommend your company to my family and friends and tell them you are an excellent company with which to deal.
19th October, 2012 - Many thanks for all your help! I will certainly order from you again given the superb customer service and lovely products.Product: GOTO BACAN SET
My order arrived today, just in time for my wife's birthday. She loves the necklace!Product: MARY
Many thanks for your email, the information and the wonderful service you provide. It is so good to be kept informed. This is earlier than expected and I am most grateful.Product: SELENE
Thank you once again for your superb service. It is greatly appreciated.Product: NODO D'AMORE
The order arrived yesterday and our daughter is very pleased with the bottle.Product: Ottavia
We thank you for your help throughout the process.
Thank you so much for making sure the Murano pieces I ordered arrived on time, in perfect condition. They were as beautiful in person as they looked online. I am so pleased with the entire transaction. Thank you again!
I am so grateful to all of you especially your great glass blowers. Indeed it is a great honour and I dearly wish I was my daughter-in-law to receive these beautiful gifts. THANK YOU. You are a wonderful team and I am so lucky.
I just opened my Mary necklace and am very pleased. I had bought this for my mother for her birthday, and she thinks it looks Gorgeous and absolutley beautiful.i think it was well worth the wait. Thank you very much.
The Murano pieces you sent me are just beautiful and colorful, in the store they are just perfect, all arrived safely and were packed to perfection.
I've just got my item and was impressed by such fast delivering. Thank you.Product: GOTO GARBIN
It looks even better than I imagined when looked at the photo!
I had a great experience with your shop and would like to recommend it to my friends.
Special thanks to Cristina and the whole helpdesk team for extremely welcoming and helpful support service.
THANK YOU for your prompt and efficient response.Product: GIOSSA BROCCA
My daughter- in- law loves Murano glass and I hope to use your website for another present at Christmas.
Once again thank for the wonderful &quot;human response&quot;.
I am happy that you were able to find the larger Kaia Goti glasses to match the one I have. It is just the right size and the style is my favorite.Product: GOTO KAIA SET MULTICOLOR
Again, thanks ... we LOVE the items we have gotten, they have already found their place in the house! (And I am wearing the classic necklace and earrings. They are very comfortable).Product: CLASSIC PARURE
Your website and customer service are amazing! The bracelet is a gift for my Mother! She is going to LOVE it.Product: CLASSIC bracelet
I love your company. All your Murano glass is unique and wonderful. I look forward to receiving the necklace.Product: MARY
Our Manolete arrived safely on Tuesday. He's magnificent and is now on display along with our other small collection of bulls. I'm sure we shall have much pleasure every time we look at him.Product: MANOLETE
Thank you for all your help, and for the excellent service we received from YOURMURANO.
I've got my parcel this morning. Everything is Ok and I'm satisfied.Product: CLASSIC necklace
Just to say that the order has arrived. Such speed! It is good.Product: TANGRAM
I was very pleased with the entire buying experience, the craftsmanship and beauty are stunning.Product: DANDOLO
The goti arrived safe and sound yesterday, and I love them. Seeing the group of them together makes the handmade qualities really stand out. One of the things I love about them is that they can be used for elegant occasions, or for everyday.Product: GOTO BARENA SET
[My glass] is everything I hoped it would be… Quite astonishing, actually – like frozen fire!Product: GOTO BARENA
You have a very sophisticated website to be able to make this so “painless”… I will indeed spread the word about YourMurano.
It is so nice to speak to somebody so professional!
Very well packaged, and in mint condition of course. I am very happy with the service from you and would recommend you without hesitation.Product: GARDEN
It is a pleasure working with you. You made my life much easier.
A quick note to acknowledge receipt of this item today - my wife is delighted with it. Many thanks.Product: ELIZABETH
May I compliment you on the speed of service and detailed replies, all in faultless English - bravo!
The website is amazing! I found it very easy to read and navigate.