This is to let you know that the goods arrived today safely. They are beautiful. Thank you.
I received two necklaces from you today and they are gorgeous! Thank you!!
Both taurus’ arrived and they are beautiful!
Thank you for your help!
Arrived intact, all fins present!! Beautiful work, great packing. My receivers will love them. I miss Venice. Very glad I ordered from you.
I'm just sending you this email to say my parcel arrived yesterday as promised by yourselves. It is absolutely beautiful and my husband loves it. As it is a gift for him for his birthday. Many thanks for all your help, and we will admire this piece and others that we have collected over the years from yourselves. Many thanks again.
I received the goblet today. It is absolutely gorgeous! I can't thank you enough for making sure I received it before our Anniversary. Please thank everyone involved. The goblet is so beautiful and very special because of the signature and our initials. Mille Grazie
Both arrived safely and are lovely.
il pacco è arrivato puntualissimo, ho verificato e tutto è OK, niente di rotto, un grande grazie e complimento, per i maestri, che hanno effettuato un bellissimo lavoro, sono stupendi.
La sua disponibilità e gentilezza hanno contribuito e non di poco, al fine di confermare la nostra comanda, ancora complimenti a tutti e per qualsiasi bisogno ora sappiamo a chi ci possiamo rivolgere con piena fiducia.
We opened the shipping box and unwrapped the 3 items. They are all beautiful and nothing was damaged. My wife especially likes her beautiful necklace. I particularly love the beautiful plate.
My parents received the sculpture and it arrived perfectly whole and beautiful. My dad is very happy with it. I thank you for all of your attention on the order. Your customer service is outstanding.
Thank you so much. You were wonderful to work with!
Just to let know that the package arrived safely yesterday. I am very pleased with the order, and your prompt and quality delivery service.
Many thanks and best regards
Thank you and please thank the glassmakers for providing such comprehensive responses to my inquiry. I'm impressed with your company's service.
Grazie di tutto assistenza, cortesia, serietà. Consigliatissimi.
I recently purchased a handkerchief glass ornament from yourselves. The packaging and delivery were excellent and the ornament now sits proudly on my bookcase. Thank you so much for the care taken in both information and delivery about the item, I felt a very special customer.
Hi, i received my order a few days ago & would like to say thank you.
My girlfriend is very pleased & says it is beautiful.
It arrived safe & well packaged.
From your kindness through the ordering process to the first class packing and delivery service, you have my sincere gratitude.
I would not hesitate in recommending your company to anyone who is interested in craftsmanship, fine quality and a detail to service delivery.
Thank you so much.
May I just say MAGNIFICO!!!!
My wife was absolutely thrilled to receive the carafe. It is a beautiful reminder of our visit to Murano.
With your help and the exquisite work of the glassmaker(s) we have a family heirloom
that brought my wife to happy tears when she saw it.
Your work to expedite its arrival before St. Valentine’s Day was excellent work and I am extremely thankful for what you did. There are truly no better glass artisans and representatives of Murano in the world than all of you who worked on this.
Thank you !
Just to say that my package was collected today, and I am delighted with it! The product is lovely and as it is a 40th birthday present for my sister I know she will be delighted also! The courier left the package at a small convenience store for me to collect as I was not at home when they called, and this was ideal for us.
Thank you very much for your professional service!
Many thanks. Vase received in perfect condition. Packaging was excellent and the vase beautiful.
Enjoyed buying from you.
Siete stati meravigliosi! Avrò presto il piacere di acquistare nuovamente dal vostro sito. Grazie di tutto e buonagiornata
Thank you so much for your help.
I look forward to getting my beautiful gifts.
I just received my box from your company!!!!I just sent email inquiring about what timing !!!I'm keeping it wrapped up until my best friend opens it on Christmas. I would like to wish everyone at Your Murano a Blessed and Merry Christmas!!! Thank you again, I love your company !!!
Thank you once again. Your customer service is one of the best.
Thank you very much for my beautiful drinking glasses. As with my other orders, they were packaged carefully and arrived in perfect condition. I have already used them and have received wonderful comments about their originality and craftsmanship! I am recommending your website to my friends and colleagues.
My package has been delivered by UPS yesterday. Everything looks fine. Thank you!
Sculpture received, very nice and happy!
I received my bracelet today. It is absolutely beautiful. Thank you for all the work that went into the making of this bracelet. Great job.
Ho ricevuto oggi gli orecchini Dew Purple nei tempi esatti previsti per la consegna. Ho trovato l'imballaggio molto curato e atto a far si che nessun tipo di danno possa essere arrecato alla merce.
Gli orecchini sono di una bellezza essenziale ed elegante ancora più belli di come li immaginavo vedendoli in fotografia. Ho una grande passione per il vetro di dMurano che ho potuto acquistare anche direttamente sulla bella isola.
Ringrazio Yourmurano per darmi l'opportunità per poter effettuare acquisti in sicurezza anche da casa.
Arrivederci al prossimo acquisto
Manolete has arrived - my daughter checked him out and he is perfect.. He is now wrapped up for my partner and I for Christmas - can wait for Christmas morning. Thank you so much for your help and brilliant service.
WOW - just received the earrings and cufflinks for my sister and brother in law who live in Australia - they are beautiful and I cant wait for them to open them on Christmas morning - thank you so much. Now I have just got to wait for Manolete the bull so we can enjoy the beauty of Murano ourselves.
Nemo has arrived. He is so magnificent, he bought tears to my eyes. I'm so honored to have him in my home.
Thank you for amazing service from a-z. I'm truly grateful.
Thanks for the amazing glass. I am sure the wedding couple will cherish it.
My appreciation to the artist!
The Kanji Medium has arrived this morning. It is really beautiful, I am very happy.
Thank you very much.
Il pezzo è arrivato a destinazione sano e salvo. È veramente molto bello. Faccio le mie congratulazioni e porgo distinti saluti. Sarò ben lieto di ordinare ancora merce sul vostro sito.
I am so happy to receive the package today and find that the flute is in one piece! Thank you!
Just received my order and was very surprised at how quickly it arrived! I was in Venice on vacation last month and purchased a lovely vase but did not have time to purchase any murano jewelry so I was so excited to do so through your website. The pendent and earrings are gorgeous and I plan on making more purchases.
I received my sculpture today and couldn't be more pleased. In fact I was moved near to tears. Thank you so very much with my quest to replace such a valued treasure. Again, I couldn't be happier.
I ordered the Goto Giossa Wine Set as a present for my sister who absolutely loves this particular glassware. Needless to say she was delighted to receive the set as not only is it stunning but each piece was signed by the Artist and it was so beautifully packaged too. She was even able to track it before it finally arrived in New Zealand. As far as I am concerned I cannot thank Cristina enough for her absolute professionalism. She made the experience of buying such a beautiful gift so pleasurable and the transaction from start to finish went so smoothly with all my questions answered by return. I wish your company continued success and would like to congratulate not only the artists who produce these amazing works of art but also your Staff who offer excellent customer service.
Your order arrived today perfectly packed. Our compliments to you for a most beautiful gift for our daughters birthday who will appreciate the work and artistry which has gone into the making of the vintage necklace and bracelet.
Your order arrived today perfectly packed. Our compliments to you for a most beautiful gift for our daughters birthday who will appreciate the work and artistry which has gone into the making of the vintage necklace and bracelet.
Foremost, my most sincere thanks for the breathtaking set of vases received recently: they are truly amazing and have exceeded all my expectations! The colours are stunning and they actually seem to glow with a halo of blue in the sunlight... I noticed also that they are individually signed and certificated pieces, which has given me particular pleasure and appreciation.
Needless to say, I am more than delighted and would be most grateful if you would confer my appreciation to the glassmaker; with my profound respect for the skill and artistry of the pieces.
My thanks also to yourself, the professionalism and service has been of the highest level.
I will certainly be placing another order in the near future.
I loved my previous piece that I bought from you and have shown all my friends at work who agreed it is so beautiful.
Many Many Thanks for your kind & prompt attention.
I would just like to let you know that the dishes arrived safely and on time […]. They are very beautiful and even more stunning than on the online photos! I am sure our guests will be very pleased with them. […]
Thank you again for all your help.
Items arrived safely. Very beautiful. Thank you for your help. We will look you up when we are in Venice next year. Again my sincere thanks
My order has arrived. Well packed. No damage.
I am very pleased with the efficient way you processed the order, keeping me well informed of progress.
The vase and 5 animals are beautiful - they are a present for a birthday in July.
I would recommend buying Murano glass from you.
The necklace arrived today. It is so lovely and was worth waiting,for all this time. It has not left my neck. Once again many thanks for your patience AND BEAUTIFUL NECKLACE.
I have just received the vase today on time as schedulled, it was a gift for my wife to be displayed over her grand piano, it is beautiful it is her birthday tomorrow so the timing was perfect . I am very pleased with the magnificent quality and the great service from your company as well as the TNT people I was able to track every step . Thank You and will shop again
A very satisfied customer
Thank you from the bottom of my heart. [...] Your pieces are so lovely and I look forward to wearing
my beautiful piece when it is finished.
Many Many Thanks
Dear Support Team
My beautiful bowl arrived safely – please tell the packers that it was very well secured
The clock looks fantastic and it’s different from anything else I have seen - what a great design idea. [...]
I had a great buying experience with YourMurano and I thank you very much for your help and attention.
Just to let you know I received my Harty Clown on time as you advised. I am very pleased with the order, it arrived on time, excellent packaging and no problems.
Thank you very much for great service - appreciated.
I received my "Grock" clown figurine today ~ thank you! [...] You can imagine my excitement! I have already placed it in my curio cabinet ~ it is perfect!
Thank you also for your great service and communications. You did an excellent job at customer service, and I will definitely be visiting your site in the future for more gift items for other people as well.
My order of 2 items arrived in excellent condition and much faster than some Australian online orders!
Thanks for the item, I’m very pleased with the vase, it arrived quickly and was very well packaged.
Ho acquistato tre stupende opere: il calice GIORGIONE, il centrotavola HIKINA e il vaso RAIATEA.
Puntualità, assistenza staff e precisione contraddistinguono questa azienda.
Thank you for the carefully sent shipment!
They arrived in perfect shape and they are beautiful! Thank you!
Thank you once again, both packages arrived today in perfect condition....now I'm looking through your catalogue for my next purchase, your service if of very high standard and I would recommend Your Murano
Thank you very much
Thank you - the box arrived. I did not open it as I want my wife to open it on Valentine's day. This is to remember our trip to Venice this past August. Love your city, we did not want to leave.
My beautiful necklace arrived to-day. All safe and sound. Thank you for your prompt delivery.Love Murano. Fell in love with it when I visited Venice a few years ago.
I just want to say a huge Thank You to everyone who helped make our beautiful cat sculpture. It arrived today and I am so happy with it. I was a bit nervous as I had not seen what the final result would be and was worried that it could get damaged being shipped here but I couldn't be happier. [...] Your customer service has been outstanding and I will recommend you to everyone looking for a unique and beautiful gift for a loved one.
Just to let you know my order arrived safe and sound today and it is BEAUTIFUL. I truly admire the work of your skilled craftsmen and you may be assured that the vase will bring me years of joy and pleasure - it is exquisite!
Thank you for your excellent service.
Thank you. The item arrived safely and is beautiful.
I am writing to inform you that my order arrived in good order today.
My wife was quite pleased. Thank you for your kind assistance in answering my questions along the way.
If you have the opportunity, please pass my thanks along to all involved, from those who designed and created the beautiful glass pendants to those who filled my order.
I truly appreciate your kind assistance and I would gladly let anyone know.
I want to thank Murano and all of your staff for a job well done. I received the glass owl today. It was well packed & in excellent condition. You have exceeded all expectations for very nice glassmaking & customer service. Thank You for helping make this Christmas a very nice one.
Just received the necklace that i ordered and it was beautifully wrapped and intact. Many thanks
The item arrived today . It was well packaged.
The pendant is superb in every way! We love your country and Venice and now we love Murano glass.
I will definitely recommend your glassware to people I know that are seeking a nice artful glass gift.
Your service and responses have been more than five stars plus. I truly appreciate all the help you have given.
Fantastic – top customer service, and thank you very much
My order arrived today in excellent condition. My vase is simply beautiful! And I'm very happy with it.
Thank you very much for your excellent service.
I received my flutes today. Very cute! Fast, and great packaging too. Many thanks!!
They are great )) I am very happy. Thanks again, and have a good day!
Recieved our order today. All was well and your srvice was great.
The Murano Glass order arrived safely today, thank you for your prompt and safe delivery of same.
I received my two goblets yesterday as promised, just on time to be offered. Thank you so much because I was very worried. It was important for me.
The glass goblets are wonderful and so beautiful ! Congratulations to your glass-makers who made a great job.
I will not hesitate to buy other pieces at YourMurano and recommend your website to my friends.
I am pleased to say that my order arrived today and I am very pleased with it. It has been a faultless experience from start to finish and I congratulate you on the excellent service you provide.
Many thanks for the effort in getting hand me the mirror really wonderful when you described him as not imagine how wonderful it is to speculate and gorgeous mirror, my congratulations and thanks again for your attention to my purchase and the great service, I am more client you guys as ever, soon I will be making more purchases thanks.
Il pacco ordinato è arrivato sicuramente. La spedizione è
veloce, l'imballaggio è ottimale e i pendenti sono più belli in
realtà! Grazie per lo sconto nuovo, penso di utilizzarlo tra
THANKYOU SO MUCH my vase arrived today and it is beautiful. My concern was that it wouldnt arrive in time for a presentation but it has and I so much appreciate your making this happen.
Sono appena arrivate, sono bellissime!!! Dica pure alla fornace che sono contentissima.
Just a short note to say the level of customer service we have received from you is outstanding. So informative,genuine and caring.We love our sailboat and the lovely glass pendant from Murano. Many thanks for the great service. Kind regards
Received my package this past week in perfect condition. The necklace is absolutely lovely and I am sure my mother will be delighted with her Christmas present! I was surprised at the depth of color the red glass has, the photography doesn't do it justice. … Excellent service, excellent product!
My order came today and the items are beautiful. The packaging and items came in good condition. The pieces will make wonderful Christmas gifts.
Thank you for the beautiful work that you do.
I received my murano yesterday. It was packaged very securely and the framed arrived safely When I opened it I was really pleased with the glass. It is really beautiful. I will be buying more Murano in the future so thank you
I recieved my order on Tuesday 29 October and am very pleased with my purchase. The presentation, packaging and information that came with it could not be faulted. I used the tracking website which was great and the parcel arrived exactly the day it said it would.
I am extremely happy with my whole buying experience. This is the best internet shopping experience I have had. It is great to get such good service and delivery to the other side of the world!
Thank you very much.
I will be recommending Your Murano to others.
My order just arrived a few minutes ago! The set is very beautiful , and so carefully packed it was quite difficult to open- but that is not a problem , I prefer to have it secure.
I am writing to advise my order arrived ahead of schedule!
The parcel was extremely well packaged.
I am very pleased with my choice. (Classic Parure and Marilyn)
I will recommend your web site to my friends and family.
It was a pleasant shopping experience and I shall visit again to order another.
Good News! The glasses are here and they are very beautiful. Thanks for the excellent and very friendly service, I´ll be ordering again!
Buffo Clown came to his new home in good condition thanks to good packaging
The order arrived safely, it was very well packaged and my wife loves the beautiful necklace and earrings.
Bracelets arrived today, delighted with both of them. Packaging and delivery service excellent. I will definitely return again
I am totally impressed with the feedback l have been receiving from the Murano company which is important to me in my business to make it personal and for the customer to feel like a person not a number.
I have received the items I have ordered in excellent condition.
They are very beautiful. Thank you.
Very good - our glass goblet arrived in good,undamaged condition on the delivery date stated by UPS.
Just a short note to let you know my beautiful Manolete arrived in one piece today. He was worth the wait. Your packaging was very good (because he had to travel half way round the world). Thank you again, I will be ordering from you again in the future.
Once again thank you for your wonderful service our Dipi vase arrived today in perfect condition ,very well packed, looking forward to our next purchase.
A great company to buy from.
Thank you! I have enjoyed the items I already received. I am sure I will be ordering more in the future!
My order has arrived safely & intact – stunning pieces; thank you too for the gift key ring.
I received the lovely Argo Square yesterday in perfect condition! Thank you very much.
I love it! Your service and delivery are unmatched – I will order again.
Thank you very much.
My order arrived, and in perfect condition. Your customer service is great and the tracking system is the best. I will order from you again.
Thank you for the Niue Glass vase. The workmanship that went into making the item is amazing, the time from purchasing to it arriving was outstanding. Thank you again
Thank you very much.
I received the glassware today - its gorgeous, my friend will love it.
Thank you once again. Kind regards
I received my picture frame yesterday and it is perfect. It is absolutely beautiful and my mother loved it (it was her birthday gift) and was so impressed that I was able to purchase it over the internet without any problems. I will definitely consider making another purchase from you in the future. :)
Hello, I ordered a necklace for my sister in the United States. She has just received it and is thrilled - thank you.
I am extremely pleased with necklace itself, the delivery and the customer service. I received a confirmation of my order then the email below with all of the information I needed about the shipping.
Gorgeous product and fantastic service.
Hello. I received the item.
I couldn't believe how fast it got here.
It has been great doing business with you.
Thank you for excellent service. Being able to track my order and knowing when to expect it is very important as a customer. I love the pendant, it is beautiful and arrived in perfect condition. I will definitely recommend you.
Thank you very much for the excellent customer service and my Murano glass items. The protective packaging ensured all items arrived in good condition. Once I removed the protective packaging, the individual presentation of each item will make it easy to provide items as gifts. The pieces I've gotten for myself will remind me of the lovely visit to Italy and inspire me to return.
I received my package this morning from Your Murano ,it arrived safe and was perfectly packaged, it was a great experience from ordering online with a safe money transaction to following its journey to our door, I will be telling our friends about our experience and will be ordering more items through Your Murano.
Once again Thank you for your excellent service.
This is to inform you that the item I ordered has arrived.
The box was in good condition, and when I opened it I found the Murano glass centerpiece I ordered to be in perfect condition.
I would say that the ordering process, the shipping and the delivery of the item I ordered from YOURMURANO was a pleasant experience. I'm very happy with the beautiful Murano glass centerpiece.
I just wanted to say that i am absolutely 100% delighted with the table lamp - it's so stunningly beautiful. And the way it reflects off the walls - it looks like the northern lights - it's amazing.
Thank you again
Just to let you know that my item has arrived and I am delighted with it.
The item was excellently packaged and the vase was held very securely with the bubblewrap
Thank you very much for your prompt and efficient service.
My order has been received and was in perfect condition.
Just to let you know the package was in excellent condition on arrival- really happy with harty- amazing
I have just received the statue of the lovers by Dipi and, I just had to drop everything and write to you both immediately. Mere words are just not enough to express the beauty created by your artist. I have never seen such craftsmanship and detail to finish. Just fabulous!! I am overjoyed and cannot thank you enough.
We thank you for everything you've done and look forwarding to ordering again in the future.
The Red Goblet arrived all in good order and my Mother is delighted.
Thank you very much for your help.
Santa have brought the “Chickys” in my shoes. I am very happy, the packaging was correct and very strong, thank you YourMurano, I hope that I shall have a new experience next year.
Presented my wife with your beautiful bracelet on Christmas morning. She loves it as I knew she would. […] Thank you again for making my wife so happy and continued success in the New Year!
Harty arrived safe and sound this afternoon and still had a smile on his face, thanks for all your help.
I would very much like to thank yourself and your company for such excellent service from start to finish, for very good communication, quality of packing, the order was delivered sooner than expected, and then the quality of the product, this glass work is stunning, the pictures on the website really do not do justice to the beauty and colour of these pieces.
The Titta Dishes arrived late yesterday (Tuesday) afternoon.
They were received in excellent condition. Your service is first rate.
The dishes are exceptional, as was your service and friendly, professional assistance.
My experience in dealing with yourself and YourMurano has been fantastic.
My Murano order arrived safely and intact – many thanks; my experience with you has been excellent.
I appreciate all of your help with my order and I just received the everything. It was fast, thanks!
The San Marco Birds are here.
VERY VERY NICE!!!!
Thanks for all.
Thank you for excellent service, greatly appreciated.
I would like to add my thanks to you and your company for your professionalism throughout the transaction. I quickly had all my concerns reduced by the sheer calmness and professionalism of you and your team. The product arrived in excellent time and was packaged magnificently. I think it is absolutely fantastic ... Well done. Highly recommended.
I have been very impressed working with you as you have really communicated very well with us and we feel very good at how smoothly this order has gone. Thank you for that!
My parcel has arrived this morning. I am so happy and relieved.
Many thanks again for all your assistance with this.
The condition and presentation of the packaging was excellent and I am delighted with the jewellery.
Sincere thanks for all your help with this order.
I shall recommend your company to my family and friends and tell them you are an excellent company with which to deal.
19th October, 2012 - Many thanks for all your help! I will certainly order from you again given the superb customer service and lovely products.
My order arrived today, just in time for my wife's birthday. She loves the necklace!
Many thanks for your email, the information and the wonderful service you provide. It is so good to be kept informed. This is earlier than expected and I am most grateful.
Thank you once again for your superb service. It is greatly appreciated.
The order arrived yesterday and our daughter is very pleased with the bottle.
We thank you for your help throughout the process.
Thank you so much for making sure the Murano pieces I ordered arrived on time, in perfect condition. They were as beautiful in person as they looked online. I am so pleased with the entire transaction. Thank you again!
I am so grateful to all of you especially your great glass blowers. Indeed it is a great honour and I dearly wish I was my daughter-in-law to receive these beautiful gifts. THANK YOU. You are a wonderful team and I am so lucky.
I just opened my Mary necklace and am very pleased. I had bought this for my mother for her birthday, and she thinks it looks Gorgeous and absolutley beautiful.i think it was well worth the wait. Thank you very much.
The Murano pieces you sent me are just beautiful and colorful, in the store they are just perfect, all arrived safely and were packed to perfection.
I've just got my item and was impressed by such fast delivering. Thank you.
It looks even better than I imagined when looked at the photo!
I had a great experience with your shop and would like to recommend it to my friends.
Special thanks to Cristina and the whole helpdesk team for extremely welcoming and helpful support service.
THANK YOU for your prompt and efficient response.
My daughter- in- law loves Murano glass and I hope to use your website for another present at Christmas.
Once again thank for the wonderful "human response".
I am happy that you were able to find the larger Kaia Goti glasses to match the one I have. It is just the right size and the style is my favorite.
Again, thanks ... we LOVE the items we have gotten, they have already found their place in the house! (And I am wearing the classic necklace and earrings. They are very comfortable).
Your website and customer service are amazing! The bracelet is a gift for my Mother! She is going to LOVE it.
I love your company. All your Murano glass is unique and wonderful. I look forward to receiving the necklace.
Our Manolete arrived safely on Tuesday. He's magnificent and is now on display along with our other small collection of bulls. I'm sure we shall have much pleasure every time we look at him.
Thank you for all your help, and for the excellent service we received from YOURMURANO.
I've got my parcel this morning. Everything is Ok and I'm satisfied.
Just to say that the order has arrived. Such speed! It is good.
I was very pleased with the entire buying experience, the craftsmanship and beauty are stunning.
The goti arrived safe and sound yesterday, and I love them. Seeing the group of them together makes the handmade qualities really stand out. One of the things I love about them is that they can be used for elegant occasions, or for everyday.
[My glass] is everything I hoped it would be… Quite astonishing, actually – like frozen fire!
You have a very sophisticated website to be able to make this so “painless”… I will indeed spread the word about YourMurano.
It is so nice to speak to somebody so professional!
Very well packaged, and in mint condition of course. I am very happy with the service from you and would recommend you without hesitation.
It is a pleasure working with you. You made my life much easier.
A quick note to acknowledge receipt of this item today - my wife is delighted with it. Many thanks.
May I compliment you on the speed of service and detailed replies, all in faultless English - bravo!
The website is amazing! I found it very easy to read and navigate.