GUARANTEES

YourMurano is the only online Murano Glass store that can provide you with 4 essential guarantees.

1.

CERTIFICATE OF ORIGIN

Every item in YourMurano is certified by the trademark of origin "Vetro Artistico® Murano", managed by the Consortium Promovetro which unites glass producers on the island of Murano.

The trademark "Vetro Artistico® Murano" was set up by an Italian law (Legge n. 70 del 23/12/1994) to protect consumers and to safeguard the authenticity of this handcrafted Made in Italy product against counterfeits and imitations.

2.

GLASSMAKER'S QUALITY GUARANTEE

All items in YourMurano are handcrafted one by one, and each product is guaranteed by the individual Murano glass-making furnace and by the master artisan who created it.

The written warranty from the furnace is included in the packaging of every item that we ship to you..

3.

YOURMURANO DEFECT WARRANTY

YourMurano guarantees every item against production defects (Dlgs 206/05) for 24 months after purchase.

The written warranty is included in every package we ship, with each vase, centrepiece, sculpture, jewellery and any other product.

4.

UL GENERAL COVERAGE (USA & CANADA) and EUROPEAN DIRECTIVES

Lighting items and lamps are compliant with directives and safety standards applied in the United States and Canada.

They are also fully compliant with European Directives regarding lighting and electrical products.